Shipping policy

 

Shipping Policy & Processing Time

Each piece is carefully personalized and made to order. Please allow 5–9 business days for production before your order ships. Processing times may vary depending on order volume.

Shipping

Once your order has shipped, you will receive a shipping confirmation with tracking information, when available. Delivery times vary depending on the destination and shipping carrier.

Shipping Delays

The Thread Bar is not responsible for shipping delays caused by the carrier, weather conditions, holidays, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure that your shipping address is correct at checkout. The Thread Bar is not responsible for packages shipped to an incorrect address provided by the customer.

Lost, Stolen, or Damaged Packages

Once an order has been marked as delivered by the shipping carrier, The Thread Bar is not responsible for lost or stolen packages. If your order arrives damaged, please contact us with photos so we can review the situation.

Final Sale Policy

Due to the personalized nature of our products, all sales are final. Returns and exchanges are not accepted, except where required by applicable law.

For questions regarding your order, please contact us through our official Instagram page or website.

With love,

The Thread Bar